1/1/2014
Return and Refund Policy
For all physical products, we have a 30-day return policy, which means you have 30 days from the day of delivery, as evidenced by your tracking number, to request a return.
To be eligible for a return, your item must be in the same condition that you received it in the same condition as received unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
You can contact us through our Customer Relations Manager Form to start a return. If your return is accepted, you will be responsible for paying for the shipping costs of returning your item. Shipping costs are non-refundable. Items returned to us without first requesting a return will not be accepted.
Return Address: PO Box 671, Dillon SC 29506
Damages and issues
Although we're confident that our team will always treat your purchase with extra caution and care, and we are sure that you will be delighted with your purchase, we appreciate that sometimes accidents happen. In this case, we aim to rectify any issue detected and make this process as easy as possible for you! Please note these terms do not affect your statutory rights.
We pride ourselves on the quality of our products, so if you receive a decal from us that is faulty or damaged, we will replace it free of charge and without delay.
If an item arrives and the packaging or the item itself is clearly and significantly damaged, please take a photo showing the damage, refuse to accept the delivery, and contact us immediately.
If you notice that an item is damaged after delivery, please contact us within three days of receipt of your graphic, and our team will be happy to assist. If we require you to return the product to us, we will pay the cost of the return.
All decals should exactly match the products portrayed on our website. If you are dissatisfied with your graphics due to any misrepresentation of appearance, please contact us so we can investigate further and arrange a reprint (or exchange) for you as a matter of priority. Free of charge, of course!
You can always contact us for any return questions!
Exceptions / non- Refund items
Certain types of items cannot be refunded, like customized products. Please get in touch if you have questions or concerns about your item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Cancellations And Exchanges
You may cancel or make changes to the order up until the time your order is in "Processing" status. In this case, we will reimburse you for a full refund. After an order has been dispatched, cancellations or changes will not be possible. As we endeavor to send orders as quickly as possible, requests for cancellations or changes need to be made as soon as you can.
Change Of Mind
We create to-order for all purchases, so, unfortunately, we cannot offer a refund or exchange for a change of mind or incorrect size choice. We recommend taking your time to select the perfect graphics for your car - or feel free to ask us for advice if you would like a second opinion! Similarly, please ensure you measure up carefully.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, you’ll be automatically refunded using your original payment method. Please remember it can take time for your bank or credit card company to process and post the refund.